Our Stone Polishing Services in Ridgefield, CT Restored Two Beautiful Natural Stone Surfaces in One Day

December 12, 2018

Most people consider the entrance of their homes to be an accurate representation of who they are. This line of thought is exactly what led a married couple from Ridgefield, CT to install polished marble floor tiles in their foyer. At first, the natural stone tiles succeeded at making a strong impression on their guests and family. But the marble floor became dull over time, giving the once beautiful surface an unappealing appearance. The couple tried using several sprays and cleaning products which promised to restore the floor's former shine, but none of them seemed to work. Concerned, they went online to look for advice.


The homeowners came across several websites where people had described similar problems. They found that natural stone surfaces in high-traffic areas should be given proper maintenance to keep them in good shape. Aside from regular cleaning, the couple had not taken any measures to protect the floor from dirt, moisture, and other external agents. To restore the glossy appearance of the marble floor, most websites suggested hiring professionals to have the surface polished. This led the homeowners to search for stone polishing services in Ridgefield, CT . They found our website within the top results, and after reading some of the reviews left by previous customers and seeing some of the pictures in the before and after gallery, they called to schedule a free in-home consultation.

On the scheduled day, our team arrived at the customer's home to assess the marble floor. They immediately noticed the surface was dull, which drastically changed the appearance of the foyer. They tested the state of the floor's sealant by placing a few drops of water on several tiles. The water seeped into the stone right away, which meant the floor had not been properly sealed. This allowed dirt to settle into the stone's pores and the grout lines. Additionally, the surface was heavily scratched and mildly stained.

To combat these problems, our team offered the homeowners a detailed stone polishing procedure. First, they would thoroughly clean the stone to get rid of the embedded dirt and hone the surface to remove all the scratches. Second, they would polish the surface to give it a beautiful shiny finish. They also offered to seal the marble floor with Stone Armor, our flagship sealant. Convinced that we would be able to solve their problem, the homeowners agreed to the service.

Before leaving, the clients asked our techs if they could also check the quartz countertop in their master bathroom. After inspecting the countertop, our experts concluded the damage wasn't severe. It just needed to be cleaned and polished to bring it back to its former glory. We offered to seal the countertop to prevent water damage. The couple thanked our team for their assessment and scheduled another appointment to have both surfaces restored.


On the day of the job, our team started by soaking the foyer's floor with a pH-neutral stone-safe cleaner with ingredients to loosen the embedded dirt. This cleaner also helps keep the surface protected from harmful microorganisms for an extended period of time after it has been applied. Next, they used a high-speed scrubber to deep-clean the stone tiles and the grout lines.

After they made sure the surface was clean, they honed the marble with a low grit diamond pad to remove all the scratches. They continued with a meticulous polishing of the natural stone surface to give it a lustrous finish. They finished the process by applying Stone Armor, our proprietary sealant. This is an impregnating sealant that keeps natural stone surfaces protected from the damage caused by external agents.

Our techs followed a similar procedure to restore the bathroom's countertop. First, they cleaned the quartz surface. Second, they polished the stone to give it a glossy finish. For the third and final step, they sealed the quartz countertop with Stone Armor to keep it protected from water, mold, and mildew.

Once they finished, our experts let the customers see the results. The marble floor in the foyer and the quartz countertop in the master bathroom looked bright and shiny again. The homeowners thanked our techs and assured them they would call back for maintenance.

Prior to leaving, our team gave the clients a few care tips to keep their natural stone surfaces looking great. First, they recommended cleaning once a week with a pH-neutral stone-safe cleaner like Sir Grout's Natural Hard Surface Cleaner. This cleaner keep surfaces clean and does not wear out the floor's sealant. Second, they suggested wiping away excess moisture or spills from both surfaces. Finally, they advised the customers to keep an eye on the stone's sealant every month. To do this, the homeowners should place a few drops of water on the surfaces. If the water seeps in, it means the surface must be resealed.

When your natural stone surfaces have lost their shine, make sure to contact the best stone polishing experts in the field of hard surface restorations. Sir Grout of Greater Fairfield County has the necessary tools and expertise to fulfill your expectations. Call us at (203) 763-1332 or fill out the "Request a Quote" form on this website to schedule a free in-home consultation today. Also, do not forget to subscribe to our newsletter to keep up with our latest news and promotions.

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