Our Tile and Grout Cleaners Revamped These Surfaces in Brookfield, CT

June 21, 2023

Tiles and grout can become unsightly over time, especially on surfaces like kitchen and bathroom floors. In many cases, standard methods aren't enough to address damage caused by harsh cleaning products or day-to-day wear, requiring professional help. Our client from Brookfield, CT, contacted us because she had a similar problem.


Even with regular cleaning, she was disappointed her bathroom and kitchen floors still looked dull and unappealing. After deciding it was time to seek professional assistance, she went online and searched for tile and grout cleaners in Brookfield, Connecticut, and found Sir Grout of Greater Fairfield County at the top of Google's results.

The homeowner visited our user-friendly website and was pleased to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.


As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We assessed the issues on all the surfaces that needed our attention and shared our insight with the owner. The tiles looked shabby and the grout wasn't adequately sealed, which contributed to the staining, discoloration, and decay.

After discussing our assessment with the owner, we suggested the best solution to fix the problems and restore the surfaces. We recommended our tile and grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would address the damage, color seal the grout to revamp its color, and ensure the floors would look like new again.

We gave her a no-obligation quote detailing the work we would perform. She was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.

We returned to our client's home on the appointed day and time, ready to restore the surfaces. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and started our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we restored the grout and sealed it with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our assessment, we explained to our client that ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, giving a new look to their surfaces.

We worked on the four bathroom floors and the kitchen, following the same procedure and beautifully restoring all the surfaces.

After cleaning up, we met with our client and showed her the results. The owner was thrilled when she saw the restored floors and said everything looked amazing. She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends with hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's remarkable products and services.

Before leaving, we gave our client some recommendations and helpful tips for maintaining her restored surfaces. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers outstanding results, and because it's non-toxic, it won't harm anyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues. We also told her to avoid rinsing mops in dirty water when cleaning and to avoid using abrasive tools because they can scratch the tiles.

Since mold and mildew are a potential threat in damp environments, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth.

Ready to give your old floors a makeover? Sir Grout of Greater Fairfield County has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (203) 763-1332 or by using our online scheduling option to schedule a free quote.