This Travertine Floor in New Canaan, CT, Looks Brand-New Thanks to Our Stone Cleaning Process

March 07, 2024

Travertine surfaces are beautiful, durable, and stylish, but they can deteriorate over time, becoming dingy and unappealing. In many cases, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help. Our client from New Canaan, CT, faced this problem on her travertine floor. Even with regular cleaning, she was disappointed to see the surface was in poor condition.


After trying alternative methods that didn't work, she decided it was time to look for professional assistance. While she was searching, one of her friends recommended our stone cleaning services in New Canaan, Connecticut, saying we had done an excellent job restoring his showers earlier this month.

The homeowner visited our user-friendly website as her friend suggested and was happy to see all the readily available information. She read a few of our blog posts and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues on the travertine floor and noticed the surface was deteriorated, the grout had an unsightly appearance, and it wasn't adequately sealed, which contributed to the problems.

After discussing our assessment with the owner, we suggested the best solution to restore the surface. We recommended our stone cleaning service using Sir Grout's proprietary products. We told her we would address the damage, color seal the grout to revamp its color, and give the surface a brand-new look.

We gave her a no-obligation quote detailing the work we would perform. She was pleased with the reasonable quote and immediately requested to schedule the job on a future date and time that was convenient for her.

On the appointed day and time, we returned to our client's home, ready to restore the travertine floor. After preparing the area, we set up our equipment and started our multi-step process, letting the homeowner know we were available to answer all her questions.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the natural stone surface.

Next, we restored the grout and sealed it with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our assessment, we had already explained to the client that our ColorSeal stands out because it gives grout a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, providing a new look.

After cleaning up, we met with our client and showed her the results. The owner loved the renewed appearance of the surface and said the floor looked perfect. She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave our client some recommendations and helpful tips for maintaining her travertine floor. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers outstanding results, and because it's non-toxic, it won't harm anyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the stone and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues. We also told her to avoid rinsing mops in dirty water when cleaning and to avoid using abrasive tools because they can scratch the tiles.

Ready to revamp your dingy floors? Sir Grout of Greater Fairfield County has the expertise to clean and restore all the hard surfaces in your home to like-new conditions as well as make future maintenance less hassle. Contact us today by calling (203) 763-1332 or by using our online scheduling option to schedule a free quote.